Set your staff up for better customer service with Azure Virtual Desktop

A new way of working

The hospitality industry has undergone a massive transformation. Where hotel and restaurant chains had previously relied on having dedicated staff at each location, today senior staff –management in particular – are needed across multiple locations at any given time.

Overlay this with the growth in casual workers and the more flexible work-from-home environments that administrative staff are demanding and it’s become clear that traditional IT models just don’t work in the modern hospitality world.

Meet Azure Virtual Desktop

Azure virtual desktop is a modern approach to catering for the computing needs of your hospitality-focused workforce. It operates in the same, fully functional manner that the Windows environment you previously used on desktop and mobile computers does.

 

With a couple of key improvements of course.

It’s easier
to manage

It’s easier to manage

All of your users’ computing power, storage space and software licensing needs are catered for by the cloud, so there’s no need to be locked into the constant hardware and software upgrade cycle your business was before. You’re always on the latest software. And if a staff member needs more compute power, you simply allocate it to them. If they no longer need it, you deprovision it.

You pay for
what you use

YOU PAY FOR WHAT YOU USE

Instead of the lumpy costs of IT vacillating between big capital expenses on hardware and infrastructure and high operating expenses to maintain that environment, everything is converted into an affordable monthly operating expense that scales up and down as your needs and workforce demands change.

It’s more
secure

It’s more secure

There’s no need to spend sleepless nights worried about data security and external parties obtaining unauthorized access to your data. Everything is locked away securely in the cloud and unlocked as and when users need it with secure passwords and tokens.

It’s hospitality industry ready

It’s hospitality industry ready

In the modern hospitality world, your workforce isn’t in one place any longer. Managers move from establishment to establishment as they’re needed, admin staff are often remote and staff churn is high. Azure Virtual Desktop makes any screen, keyboard and mouse your employee’s computer, complete with their specific hardware and software needs. And when they sign-in somewhere else, their environment is just as they left it.

Ready to modernise?

Interested in how Azure Virtual Desktop can help you simplify your hospitality business’s approach to technology? Set up a no-obligation consultation with one of our experts and we’ll take you through the productivity gains and cost savings.

Some of the hospitality-specific
benefits of Azure Virtual Desktop

It delivers Windows 10, 11 and Windows Server applications and desktops virtually to any screen, keyboard and mouse.

It reduces IT support overheads and virtually removes hardware support costs.

It reduces IT support overheads and virtually removes hardware support costs.

It improves the security posture of your hospitality business by centralising everything in a secure cloud environment.

It reduces the number of distinct configurations of hardware and software in your business.

It allows you to make use of a host of your existing software licenses to reduce costs.

Azure Virtual Desktop is
different from Windows 365

While both are hosted in the cloud, Windows 365 is about simplicity and Azure Virtual Desktop is about flexibility. Scratch the surface however and there are a number of underlying differences your business needs to work through in order to weigh up the benefits and drawbacks of each model. Download our handy guide below.

READY FOR
THE FUTURE?

Are you ready to explore the difference a virtualised approach to computing can make in your business? Fill our contact form out and one of our experts will get in touch to schedule an obligation-free consultation.

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Are you ready to explore the difference a virtualised approach to computing can make in your business? Fill our contact form out and one of our experts will get in touch to schedule an obligation-free consultation.